IT Collaborate’s BugSentry issue tracking software gives small and medium sized software firms powerful automatic error reporting.  BugSentry targets Microsoft’s .NET platform, but also works with Visual Basic and COM applications.

BugSentry consists of three parts: A runtime library that developers add to their applications, a web service running on IT Collaborate’s servers, and a developer client.  The runtime library accepts submissions from the developer’s program, encrypts them, caches them locally, and submits them to the web service.  The web service saves the encrypted message to disk and manages user accounts.  The developer client downloads the encrypted messages, decrypts them, and stores them locally.